Privacy Policy

At Well Health Counselling, we are committed to protecting your privacy and ensuring the confidentiality of your personal information. This Privacy Policy outlines how we collect, use, and protect your data.

Information Collection

We collect personal information that you voluntarily provide to us when booking appointments, filling out intake forms, or communicating with our clinic. This may include your name, contact details, health history, and payment information.

Use of Information

Your information is used strictly for the purpose of providing psychological and counselling services, managing your appointments, processing payments, and complying with legal and professional obligations.

Data Security

We implement appropriate technical and organizational measures to safeguard your personal health information against unauthorized access, disclosure, alteration, or destruction. Our telehealth platform and practice management software are compliant with relevant privacy legislation.

Confidentiality

All information shared during counselling sessions is strictly confidential. Information will not be released to any third party without your explicit written consent, except where required by law (e.g., risk of harm to self or others, child abuse, or court order).